Under Articles 15 and 22 of the Korean Personal Information Protection Act, AICY, Inc. collects and uses personal information as set out below. Required and optional items are consented to separately.
For the full picture of how we handle this data, see our Privacy Policy.
1. [Required] Account identification and service delivery
Purpose | Items collected | Retention |
|---|---|---|
Verifying sign-up, identifying and authenticating the user, maintaining the account, and sending service notices | Email (login ID), password, name, company name, job title | Until the account is closed |
Billing, payment, and reconciliation | Billing contact name and email, subscription and invoice history | Until the account is closed (transaction records: 5 years, as required by Korean law) |
Operating and securing the Services, diagnosing faults, preventing abuse | IP address, access timestamps, browser and device information, usage logs | 60 days (error diagnostics: 90 days) |
You may refuse consent to the required items, but sign-up and use of the Services will not be possible.
2. [Required] Sales enquiries and support
Purpose | Items collected | Retention |
|---|---|---|
Receiving and answering enquiries, keeping a support history | Name, email, company, enquiry and chat content, IP address, user agent, referring page URL | 1 year from collection |
You may refuse consent, but we will not be able to reply to your enquiry.
3. [Optional] Marketing communications
Purpose | Items collected | Retention |
|---|---|---|
Monthly newsletter, product and event announcements | Email address, name | Until consent is withdrawn |
Event participation and prize delivery | Phone number | 6 months after the event |
Refusing consent here places no restriction on your use of the Services. Commercial messages are sent only with separate prior consent under Article 50 of the Network Act, with additional consent required for delivery between 21:00 and 08:00. Every message includes an unsubscribe route, and you may withdraw consent at any time.
4. Cross-border transfers
Some personal information is transferred to subprocessors outside Korea. The recipients, destination countries, items, purposes, retention periods, and the procedure for refusing transfer are set out in our Privacy Policy.
5. Your right to refuse
You may refuse consent to the collection and use of your personal information. Refusing a required item may limit access to the Services.
You may withdraw consent, or request access, correction, deletion, or suspension of processing at any time, at numen-support@aicy.ai.
The Services are not available to minors under 19, so we do not collect personal information on the basis of a guardian's consent.
Company details
Legal entity: AICY, Inc. (아이씨 주식회사)
Business registration no.: 331-81-02537
E-commerce filing no.: 2022-Seongnam Bundang A-1007
Address: 180 Bangbae-ro, Seocho-gu, Seoul, Republic of Korea
Email: numen-support@aicy.ai